How do I set a limit for stream campaign requests?

[Anonymous]

Hi

I'm building an engagement program with 5 streams.

Each stream is a set of emails for different topics.

Each stream sends an email once a month.

Each stream is available for sales representatives in salesforce to add people to that campaign, trough a smart campaign with a "request campaign" trigger for each stream.

I want to set a limit so sales rep. cant add contacts to more than 3 streams. We don't want anybody to get more than 3 emails per month for this engagement program in general. People can only be subscribed to 3 streams.

How can I achieve this?

Thanks.

[Devraj_Grewal · Accepted solution]

Denisse,

A single lead cannot be in multiple streams of the same engagement program, they can only be in one and move back and forth between the others.

But what you can do is apply filters along with the request campaign trigger. This will take all those leads requested for the campaign but only allow a number of them to complete the flow steps.

[Anonymous]

Well, that solves a lot of questions. Thank you !