How can we change what is considered a success for only one campaign?
We have a Roadshow campaign that we do not want to have "Attended" be considered a succes- we want them weighted the same as "Invited". However we have on the Roadshow tags set up that Attended = a Success. Can we change it for only one campaign? If so, how?
Re: How can we change what is considered a success for only one campaign?
Nope, I believe you'd have to change it for that entire channel, in which case, you'd want to clone the Roadshow channel to something new that includes your success step changes.
Re: How can we change what is considered a success for only one campaign?
The unfortunate part is that cloning a Channel is not as easy as cloning an Asset, or Program. But I agree with Drew, you will need to create a whole new Channel to achieve this.
Re: How can we change what is considered a success for only one campaign?
Thanks for your responses! I just went into create a whole new Channel but it is requiring me to select a progression that is considered a success- we don't want to anything to be a success, we just want to track which invitees took which action... is there a way around the success requirement?
Re: How can we change what is considered a success for only one campaign?
Yeah, you have to have one success. Considering this is a one off, I would just add a status at the very end that you have no interest in using and make that the success. Like Closed Won maybe?
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