How can I turn off the previewer when using the outlook add-in?

Anonymous · ‎08-21-2013

Before when using the "send & track" button in outlook we had no problem, however recently it always pulls up a preview of the email. My sales reps find this annoying and would like to turn this feature off. Any help?

Anonymous · ‎08-21-2013

It cannot be disabled. Other MA programs do a similar thing though and this is hopefully a prelude to enabling the use of tokens in templated emails sent from Outlook via Send and Track.

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Anonymous · ‎08-21-2013

I don't like the answer, but if that is the fact, I guess I will have to deal with it on my end. This is when I start to lose my sales teams participation in the tool=.

Anonymous · ‎08-21-2013

Still wish they would have made the "choose template" window larger, the way they have it limits how long a title of an email can be....

Anonymous · ‎08-21-2013

It cannot be disabled. Other MA programs do a similar thing though and this is hopefully a prelude to enabling the use of tokens in templated emails sent from Outlook via Send and Track.