How can I track visits to PURLs?

[Anonymous]

I see a trigger called "Visits Webpage" which allows you to select "Personal URL is TRUE", but my visits to the PURL are not being logged. In addition, I tried to pull a smart list with the same filter type, "Visited Webpage," but "Personal URL" is not an option.

😞

PURLs look cool but um...how will I know if they're working?!

Thanks!

[Anonymous]

You might want to check the Visited Webpage filter once more - the option to select Personalized URL is there.  

[Anonymous]

Thanks Cheryl, it is there now! Shoulda screencapped it so I could prove I'm not crazy 🙂

That said, neither the filter or the trigger are working - I'm not logging as Visited Webpage. Does anyone have ideas why? Should I open a support ticket?