Has Opportunity Notification

[Anonymous]

I've set up a notification that goes out to alert me of new Opps that have been added to contacts and it works like a charm.

However, I can only tell that a new Opp has been added and not which Opp was added (our contacts can be tied to dozens).

Is there a way to include in an email or alert which Opp was created by included the Opp name or something?

[Kenny_Elkington]

It looks like this should allow approval on the face of it.  I think you'll need to file a support ticket here to see why it won't let you approve.

[Anonymous]

Ok thanks. Marketo support told me to reach out to you :S

They're escalating the issue now.

[Kenny_Elkington · Accepted solution]

You can pull info from the opportunity via scripting tokens.  In this case you'd probably want to pul the name, and any other info, from the $TriggerObject.  You can read more here and here​

[Anonymous]

Hi Kenny,

I thought I got it working but not quite. I'm now getting the following error:

"Error approving Opp Creation Notification.New Opp Created Alert — {{$TriggerObject.Name}}: Token is not a valid token format"

I've created a program-level token called {{my.Script}} as an Email Script. In the script I have: $!{TriggerObject.Name}

In the email, I've inserted the token {{my.Script}}.

As I understood it, the value from the "Name" attribute should be pulled from the TriggerObject, in this case the Opportunity object and be inserted into the email as a token from {{my.Script}}.

Any idea what the issue is?

[Kenny_Elkington]

Taking another look at this, the error seems to be indicating that this string is somewhere in your email content: "{{$TriggerObject.Name}}"

Could you check your Email HTML and the Text version of your email to see if that's anywhere in the email?  That definitely is not a valid token so that might be why it's getting thrown if you put that in wen you were first playing around with the script.

[Anonymous]

You sir are a genius!

It was in the text-only portion. Man that's easy to miss

Thanks!!!

[Kenny_Elkington]

Happy to help, David.

[Kenny_Elkington]

Have you checked off the Name field in the Opportunity in the script editor pane?  That's a requirement for the variable to be loaded.

[Anonymous]

Yessir

[Kenny_Elkington]

Can you show us the content of the email you're trying to approve?

[Anonymous]

Hi Kenny,

I know you're busy. Any chance you have a moment to help me out with this? I've posted the email above.

[Anonymous]

Sure! Here it is:

[Anonymous]

Thanks Kenny!

I figured it out.

It looks like it's not as simple as putting the token right in? {{$TriggerObject.Type}} returns a "token is not valid" error