Although this thread is a little outdated, I just wanted to chime in and clarify on some points here since it's a reflection of our company and brand.
I've worked at Marketing Automation Canada (MAC) for nearly 6 years and am now part of the leadership here, so I feel qualified to speak to this!
MAC offers, and always has offered, far more than basic support 🙂
Our Marketo team has worked in (and implemented) very customized complex environments for Mid-Market right through to Fortune 50 Enterprise.
We offer strategic & architectural consulting, project management, Marketo development services, staff augmentation, and template design services.
We are Named Gold Tier Adobe Partner for the entire North East, and work directly with managed services at Marketo/Adobe to deliver Marketo Launch Packs to new customers on their behalf.