GoToWebinar and Email Alerts :: Not syncing

Anonymous
Not applicable

GoToWebinar and Email Alerts :: Not syncing

Hello!

When I test our webinars LP to ensure it syncs properly with SF and GTW. I show as registered in our SF campagin (which is correct) but I do not get registered through GTW nor does an email alert get created and sent to my inbox.

I have been cloning my programs this whole year and have never had an issue.

Why now? 🙂 Please help!

Thank you,
Lyndsey
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Scott_Burger1
Level 2

Re: GoToWebinar and Email Alerts :: Not syncing

Hi Lyndsey,
I presume you have a Marketo Program connected to your GTW event? When I have encountered this issue, it is usually because I have not properly connected the Marketo Program to the GTW Event through the Program Event Settings.
Scott B.