Forwarding to an (opted out) friend

[Cindy_Morrow]

Hello. If I send out an email, and the recipient uses the "forward to a friend" link to send it to someone who happens to be on my opt-out list in Marketo, will Marketo forward that email?

Thanks in advance for any info you can provide.

[Dory_Viscoglio]

Hey Cindy, if they're listed as Unsubscribed in Marketo, they will not be forwarded the email. Not sure if you're referencing another "opt-out list".

The Forward to a Friend box will say it was successfully sent, but it won't actually send.

[Cindy_Morrow]

Thank so much!

[Anonymous]

To add to that (for something to keep in mind on which emails you're adding this functionality to), if the email is set as an operational email then the F2F email will be sent to the receiver, even if they are opted out.

You can reference this "deep dive" for more info, I found it helpful.

Forward to Friend Deep Dive

[Cindy_Morrow]

Thanks, Noah!

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