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Forms: Content vs. Contact

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Anonymous
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Forms: Content vs. Contact

How do we differentiate the forms? We are giving different scores to those that complete a content and contact form, but can't find where this is listed.

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Anonymous
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Re: Forms: Content vs. Contact

If you keep using Marketo's structure, the form needs to have those words in the name. So:

"Form - Content Page" - would trigger the 3rd choice, "Form - Event - Webinar 0521204" would trigger the 2nd choice (Event), etc.


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7 REPLIES 7
Anonymous
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Re: Forms: Content vs. Contact

Click on the "My Tokens" tab to see the score values...looks like you imported the scoring program from Marketo.
Anonymous
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Re: Forms: Content vs. Contact

Hi Jason,

I know how to change the scores (using tokens as you described), but how do I know if the form is content or contact?

Nick
Anonymous
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Re: Forms: Content vs. Contact

If you keep using Marketo's structure, the form needs to have those words in the name. So:

"Form - Content Page" - would trigger the 3rd choice, "Form - Event - Webinar 0521204" would trigger the 2nd choice (Event), etc.


View solution in original post

Anonymous
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Re: Forms: Content vs. Contact

So the name of the form determines the type of form how I have it set up?
Anonymous
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Re: Forms: Content vs. Contact

Yes, the way this is set up is based on the form name. You could change the constraints to meet your needs if you wanted.
Anonymous
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Re: Forms: Content vs. Contact

Hi,

I want to know what is the difference between a contact and content form? Like what does it mean. Does it mean when some says contact me thats when we should give them a contact form and content form is when they subscribe for information?

Dory_Viscoglio
Level 10

Re: Forms: Content vs. Contact

Hi Vyshak, yes. It's just the way you're categorizing them in Marketo. The main difference is that one is likely to have more/different fields than the other. But, without the naming difference, Marketo has no idea that they're different because they're both still forms.