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Form visible only once to the customer

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Anonymous
Not applicable

Form visible only once to the customer

Hi,

How I can ignore the form and have a video, if the person has already filled a form.

2 cases same landing page:

1 - form before seeing the video

2 - no form if already filled, so directly see the video

is it possible?

Said

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1 ACCEPTED SOLUTION

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SanfordWhiteman
Level 10 - Community Moderator

Re: Form visible only once to the customer

Please search the Community for "known lead HTML".  This is an established feature of Marketo forms.

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4 REPLIES 4
SanfordWhiteman
Level 10 - Community Moderator

Re: Form visible only once to the customer

Please search the Community for "known lead HTML".  This is an established feature of Marketo forms.

View solution in original post

Anonymous
Not applicable

Re: Form visible only once to the customer

I found this which is very well explained : Show Custom HTML Form for Known Leads - Marketo Docs - Product Docs 

thanks Sanford Whiteman

Robb_Barrett
Level 10

Re: Form visible only once to the customer

Edit the Form Go to Settings Select "If Known HTML"

Anonymous
Not applicable

Re: Form visible only once to the customer

thanks Robb Barrett PRD

very easy