Re: Form not submitting when recaptcha is enabled

sirodevelopment
Level 1

Form not submitting when recaptcha is enabled

Good day,

We have a form embedded to a landing page. We tried enabling recaptcha v3 by following these two documentations

https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/demand-generation/forms/using-...

https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/demand-generation/forms/using-....

But we're always getting an error "{"message":"Captcha field missing in form","error":true,"errorCode":"400"}" on the console and the form is not submitting. On the front end, it only shows "Submission failed, please try again later."

4 REPLIES 4
SanfordWhiteman
Level 10 - Community Moderator

Re: Form not submitting when recaptcha is enabled

You have to link to your page w/the form for questions like this.

 

It’s not possible to troubleshoot just based on that error message.

sirodevelopment
Level 1

Re: Form not submitting when recaptcha is enabled

sirodevelopment
Level 1

Re: Form not submitting when recaptcha is enabled

Please note it's a live form so I had to disable the recaptcha as no one's being able to submit.

SanfordWhiteman
Level 10 - Community Moderator

Re: Form not submitting when recaptcha is enabled

Well, can't do anything with a form that doesn't demonstrate the problem! Clone the form, reenable reCAPTCHA, put it on a test page.