Form field in alert email

[Anonymous]

We just launched a new website, including new Demo Request forms. The Demo Request form is a Marketo form, and it includes a Comments field which we did not have on our old form.

I am trying to update our email alerts to the sales team to include the new Comments field. However, Comments isn't a default token, and I can't figure out how to add it as a token.

Any tips? I am new to Marketo, and still getting comfortable with the system.

[Anonymous]

When you are designing the email, bring in the new field in via a token. See below.

If that field value isn't available, that's another issue. 

[Anonymous]

Thanks - the field value is not available. No idea why not...