Re: Form Embedded on Wordpress Loads 2X on Mobile/Tablet

Anonymous
Not applicable

Form Embedded on Wordpress Loads 2X on Mobile/Tablet

Hi All!

We are transitioning the forms on one of our sites to Marketo forms to catch up with the times. It's a Wordpress site, and all is well except for a bug I'm experiencing.

On mobile/tablet versions, scrolling up or down past the form's location often causes the form to load a second time. If the page is reloaded with the full form in view, the issue does not occur, but on initial loading of the page, the issue occurs 100% of the time.

Has anyone experienced similar duplication and/or do you have an thoughts on how to rectify the bug?

Thanks in advance!
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Kenny_Elkington
Marketo Employee

Re: Form Embedded on Wordpress Loads 2X on Mobile/Tablet

Hey Andrew,

What kind of script are you using to load the form?  If you're using a callback to call loadForm, it could be that the event is firing twice and loading an additional for when scrolling.
Anonymous
Not applicable

Re: Form Embedded on Wordpress Loads 2X on Mobile/Tablet

Hi Kenny,

I'm using the standard embed code provided in the form's design studio, so it is the loadForm.