I would like to, as part of my campaign framework, to use the My Tokens in my template programs as much as possible. In some cases (such as video views, etc.) I would like to use a token to supplant the video name and the video ID code that I receive from Vidyard (our video marketing tool).
I am able to get the page and the video to render/play, but in the cases where I've inserted the token for the video URL into the Smart Campaign trigger (screenshot below) the trigger is not firing even though the URL from Vidyard matches the title I provided in the {{my.vidyard_title}} token in my program.
Are there ways to work around this issue, or is it not currently possible to trigger off My Tokens?
Solved! Go to Solution.