Failed: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY: insufficient access rights on cross-reference id

[Anonymous]

Has anyone else had the following error message when trying to test a form snyc through to Salesforce. I have checked my SF permsission s and I have full admin rights

Failed: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY: insufficient access rights on cross-reference id

[Anonymous]

I would recommend contacting Marketo support to troubleshoot this issue. 

In the mean time, please check out these related threads:

https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PqYRAA0

https://community.marketo.com/MarketoDiscussionDetail?id=90650000000Pv9GAAS

https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PK2IAAW

[Anonymous]

Check that you have individual field permissions set up porperly. We experienced this when we had a field that had a value in Marketo, but the profile did not have permission to write the field in SFDC.

[Anonymous]

Thanks all permissions have been fixed