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Errors in CSV list upload
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Anonymous
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08-07-2014
09:30 AM
08-07-2014
09:30 AM
Errors in CSV list upload
I uploaded a CSV list, and some of the telephone numbers got incorrectly matched to the wrong leads. Has this happened before to anyone?
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Josh_Hill13
Level 10 - Champion Alumni
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08-07-2014
10:44 AM
08-07-2014
10:44 AM
Re: Errors in CSV list upload
Was the list properly lined up in the CSV? Did the list overwrite existing phone #?
You can just go back to the list and create two columns:
Email | Phone and then overwrite the problems.
Anonymous
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08-07-2014
10:51 AM
08-07-2014
10:51 AM
Re: Errors in CSV list upload
These were all new contacts so there was nothing to overwrite, and I'm pretty sure it was properly lined up in the CSV. I just converted it from an excel - is there a trick or procedure I need to do to make that work?
Anonymous
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08-08-2014
12:03 AM
08-08-2014
12:03 AM
Re: Errors in CSV list upload
Emma,
Were there blank rows or columns in your Excel file? I know having those can throw Marketo off during an upload.