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Error when approving: Illegal characters in options string

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Anonymous
Not applicable

Error when approving: Illegal characters in options string

Anyone know what this error means? Trying to approve an alert email and it's giving me this message:

pastedImage_0.png

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Jim_Thao7
Level 9

Re: Error when approving: Illegal characters in options string

That is indeed weird.  Anything funky in the plain-text version of the email?

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5 REPLIES 5
Jim_Thao7
Level 9

Re: Error when approving: Illegal characters in options string

This doesn't look like a legitimate token, you have a token w/in a token here it looks like.  The {{lead.Role}} token was not properly closed from what I can see in the screenshot.

Iryna_Zhuravel4
Level 8 - Champion Alumni

Re: Error when approving: Illegal characters in options string

Seems like you are missing closing brackets in the "Role" token, Marketo does not recognize it, hence the error

Screenshot_308.png

Anonymous
Not applicable

Re: Error when approving: Illegal characters in options string

Thanks Jim Thao​ and Iryna Zhuravel​.

I think the error message is just condensing the actual copy...my actual email looks like this:

pastedImage_0.png

Jim_Thao7
Level 9

Re: Error when approving: Illegal characters in options string

That is indeed weird.  Anything funky in the plain-text version of the email?

Anonymous
Not applicable

Re: Error when approving: Illegal characters in options string

Aha! You are correct. The text version was parsed. Take the rest of the day off (boss permitting)!