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Error Message in Forward to a Friend

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Anonymous
Not applicable

Error Message in Forward to a Friend

Hi,

I need help in finding solution for this. When I try to send a email using "forward to a friend" option, I get a error message as shown in the below image.

Please suggest me how this can be solved.

pastedImage_0.png

Best,

AR

1 ACCEPTED SOLUTION

Accepted Solutions
John_Clark1
Level 10

Re: Error Message in Forward to a Friend

Hi Ananthan,

When you send the original email, are you sending it as a test or through a campaign or flow action?

The email must be sent through a flow action in order for the Forward to a Friend link to work correctly.

John

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2 REPLIES 2
John_Clark1
Level 10

Re: Error Message in Forward to a Friend

Hi Ananthan,

When you send the original email, are you sending it as a test or through a campaign or flow action?

The email must be sent through a flow action in order for the Forward to a Friend link to work correctly.

John

Anonymous
Not applicable

Re: Error Message in Forward to a Friend

Thanks John. Now that makes sense. I use test not flow action.

Appreciate your help.

Best,
AR