Error: Cannot Get Email Content

[Jenn_DiMaria2]

Anyone seen this error before? Any ideas how to fix? It worked fine until this morning when I went in to edit text and tried approving my change.

[Dory_Viscoglio]

Maybe Justin Cooperman​?

[Anonymous]

Might need support for this.

[Grégoire_Miche2]

Hi Jenn,

If it's sudden, no change was made to the template, and you do not have activated email editor v2, I do not like it As Jamie, I would call in the Support.

-Greg

[Jenn_DiMaria2]

I think that's what I'll have to do. Email 2.0 is activated, but it hasn't been an issue with this email since I created it on Friday. I've been in and out of it ever since with no issues until today

[Justin_Cooperm2]

Hi Jenn,

Definitely file a support ticket so we can look into it. Also, can you email me your subscription prefix and a link to this email where you are seeing this? I'll see if we can get someone to take a look at it for you.

Justin