So I will admit up front I am brand new to Marketo and not too savvy. In fact I hope my issue is a super easy one that is solved right away by someone in the know. 🙂
I need to be able to look at the contacts that have not recieved emails from my engagement stream due to bouncing.
What I've tried:
-Creating an egagement stream report. This shows me how many bounces there were, but I cannot click to view which contacts bounced.
-Creating a smart list to view contacts that bounced. Easily could have done this improperly, all I know is no "qualified leads" showed up in the list when I tried this. I used the email bounced and email bounced soft filters, specified which emails in the stream I wanted to use for the filter, said to look at information for the last 30 days. What am I missing?