Engagement Program - Why didn't the email send?

Kelsey_Soskel
Level 2

Engagement Program - Why didn't the email send?

Hi there,

 

I set my engagement program and i'm seeing that leads are being funneled into the program, yet they are not receiving any emails. 

I double checked that my program is turned on and the program was casted more than 25 hours ago.. and reason why emails aren't being sent? 

 

(I also confirmed that communication limits have not been met)

2 REPLIES 2
Amy_Goldfine
Level 10 - Community Advisor

Re: Engagement Program - Why didn't the email send?

 Hi Kelsey, can you provide some more context of how your Engagement program is set up? Screenshots of your Engagement program would be helpful.

Amy Goldfine
Marketo Champion & Adobe Community Advisor
Abhinav_saini
Level 3

Re: Engagement Program - Why didn't the email send?

Hi,

 

Please check if content is activate or not? 

Also, please share the screenshots of your setup and streams. 

 

Regards,

Abhinav

Abhinav Saini