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Re: engagement program question

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Michelle_Tizian
Level 10

engagement program question

This is the first time I'm doing a continuous type of engagement program where a specific segment will be sent an email once a week until they do a certain action.  But the following month, I'll be adding a new set of emails, and a new group of people will also be added to this program.  

The new group of people I don't want them to receive the very first emails which takes them to the March content on our website.  I'd want them to start receiving the April emails only.  How would I set this up or isolate the new content to be received only by the new group of people.  
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Anonymous
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Re: engagement program question

Hi Michelle, 

If you are using Engagment Programs, then you can edit availability of the email/content in the Streams tab.  To do this, click on the gear next to the emai/content and set Availability to the time period you want.  We expire ours after a month to keep this fresh. 

Hope that helps

Rusty



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Anonymous
Not applicable

Re: engagement program question

Hi Michelle, 

If you are using Engagment Programs, then you can edit availability of the email/content in the Streams tab.  To do this, click on the gear next to the emai/content and set Availability to the time period you want.  We expire ours after a month to keep this fresh. 

Hope that helps

Rusty



Michelle_Tizian
Level 10

Re: engagement program question

Thanks Rusty!  So simple I didn't even think of it.