I recently set up my company's first engagement program in Marketo and have a 2 part question around what happens with a lead when they exhaust the content in the stream in regards to their program cadence.
Question # 1
When a lead reaches the end of a stream and is considered exhausted does the "Engagement Program Cadence" get set to "Paused" or are they still set to "Normal"?
Question # 2
If a lead is set to "Paused" after exhausting content in a given stream (which is how I currently have built my engagement program). Will they receive a new email when the new email is added to the stream? or do they need to be set back to Normal in order to receive the new content (which I hope to be the case)?
Thanks,
Kevin