emails sent and not delivered

Anonymous
Not applicable

emails sent and not delivered

Is anyone else having trouble with getting their emails delivered?

The Email Campaign ran at 9:15am this morning and were sent, but still none have been delivered and it is now 9:40am. I contacted support and still no response.

Usually it only takes a few minutes between the emails getting sent and delivered. The last time this happned there was a known issue with Marketo and I want to see if this is a similar case.

Please respond.


Thanks!
Melissa
Tags (1)
8 REPLIES 8
Anonymous
Not applicable

Re: emails sent and not delivered

Also having issues with this. 
Anonymous
Not applicable

Re: emails sent and not delivered

I'm having the same problem.
Anonymous
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Re: emails sent and not delivered

My emails just got sent...almost an hour later. Guessing there was some type of backlog.

Still no response from Marketo.
Anonymous
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Re: emails sent and not delivered

Thanks, Melissa.  Mine deployed 45 mins late.
Dory_Viscoglio
Level 10

Re: emails sent and not delivered

Just now, I had an email (only to about 1100 people) scheduled for 1:00, and I didn't receive it until 1:23. Sad when things are slow...
Anonymous
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Re: emails sent and not delivered

Yep, same here.
Anonymous
Not applicable

Re: emails sent and not delivered

Friendly Update: According to Marketo Support this issue has been resolved. If you still experience any delays contact support.
Anonymous
Not applicable

Re: emails sent and not delivered

Yea this has happened twice to me this week. Emails are sent, but don't get delivered till 40 - 60 minutes.

Isn't this one of the primary functions of Marketo?! 

I may be crazy but when I hit the run button I'd actually like the campaign to run.