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email with button doesn't show in campaign

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Jason_Terrell
Level 3

In a campaign email, I have 3 buttons.  One for scheduling a call, one for immediate contact, and one for loading a landing page with a form.

if the lead clicks on the immediate contact button, the immediate contact campaign shows them as a member.

But neither of the other two buttons do that.

The schedule button works otherwise.  It loads the site and creates the schedule.

The third one works similarly. It loads the form and updates the data but it doesn't update them as a member.

I have each campaign set the same way, but the schedule goes to another site, and the update button uses a token for the link in the email instead of a template button with a normal link. (because the form wouldn't pull up the customer's details)

Are there any known gotcha's that can be causing this?  Are emails only able to use one button? 

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SanfordWhiteman
Level 10 - Community Moderator

Ok. I was misunderstanding from earlier and thought I *couldn't* have the in the velocity token. But that's not the case. I think.

Correct, it's the opposite: you must have not only the protocol but the entire <A> come from Velocity.

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