Email spacing problems

brianmcgann
Level 1

Email spacing problems

Is there a fix to the spacing problems that seem to come up with every email I create. See attached for an example. Capture610.JPG

 

In the editor, it appears as one line of text. 

Any help would be appreciated, thank you. 

4 REPLIES 4
Phillip_Wild
Level 10 - Community Advisor

Re: Email spacing problems

Hi @brianmcgann ,

 

You might need to be a bit more specific. Are you use a Marketo template? If so, which one?

 

If it's a custom template, pasting the whole code might help other users to troubleshoot. Thanks!

Jo_Pitts1
Level 7

Re: Email spacing problems

@brianmcgann ,

further to @Phillip_Wild's questions, is this a problem in every email client?  Have you run it through litmus, or email on acid?  Is it universal?

 

Cheers

Jo

brianmcgann
Level 1

Re: Email spacing problems

It's the Marketo Quick Start Email template that I'm using. I've tested it in Outlook, Gmail, and Yahoo and it happens on all of them. 

Jo_Pitts1
Level 7

Re: Email spacing problems

Brian,

how does it appear in preview?  I think you might just be seeing the difference between the (fairly) WYSIWYG editor, and the reality of emails.