Re: Email Preview in Send Email Flow Step Not Working

Carrie_Taylor
Level 2

Email Preview in Send Email Flow Step Not Working

Hello -

Is anyone else having an issue with the email preview not working in the Send Email flow step? It was working fine for us on Friday and then we turned on the Email Editor 2.0 over the weekend and today the email preview doesn't work.  I can see that is has "#EMEnull&isPreview" in the URL instead of the email ID.

I tried to read up on all the posts related to turning on the 2.0 editor and didn't come across this issue.

Thanks!

Carrie

5 REPLIES 5
Grégoire_Miche2
Level 10

Re: Email Preview in Send Email Flow Step Not Working

Hi Carrie,

I can replicate the issue.

Justin Cooperman​, this one if for you, I guess.

-Greg

Justin_Cooperm2
Level 10

Re: Email Preview in Send Email Flow Step Not Working

It's a known issue, already reported. Should be fixed soon.

Justin

Grégoire_Miche2
Level 10

Re: Email Preview in Send Email Flow Step Not Working

Thx

Carrie_Taylor
Level 2

Re: Email Preview in Send Email Flow Step Not Working

Thanks!

Carrie_Taylor
Level 2

Re: Email Preview in Send Email Flow Step Not Working

Justin -

I also noticed that it no longer saves your View By choice when you preview the email. Before we activated 2.0, I had a list I always used for testing emails and the option was always View By List.  That way I could preview it with different data.  Now, I have to select the option every time.  Is that by design or is that a bug that is getting fixed? 

Carrie