Email not sending

[Anonymous]

UPDATE:  I think I figured it out.  Seems I needed to use "Member of" and not "Added to List."  Whew.

I am trying to send an email invitation to a list using a campaign that also updates program status, lead source, etc. It does everything but send the email. 

I've created a smartlist to doublecheck if these emails are being sent and, so far, none of them has. 

I did make a change to the campaign, which originally included a sync to SFDC step. But since some of the emails lack a CompanY Name, I removed that (since it would not be able to do the sync without it). I am wondering if that's the source of the glitch, but why won't it send now that I've removed it?

Any help is much appreciated!

Jennifer

[Anonymous]

Hi Jennifer,

In the past, I have had flows not finish due to a syncing issue to SFDC. It may be the issue.

Do you have any leads in results?
Or in qualified leads?

Greg

[Anonymous]

I realized that might be a problem, so had removed the sync step before running the program. In the end, I think it was that I was using "Added to list" as opposed to "member of." When I changed that, the emails sent out.

Thank you for respondnig - it really helps to know people are so helpful here!