Hi,
I am trying to pull a report on one of my campaigns but the numbers in the Email Link Performance does not correspond with figures in the smart lists.
For example:
Email Link Performance Stats:
Smart List stats:
Early Years - 11
Education - 15
News - 32
Youth - 44
Do your time frames match and/or is your smart list restricted to the same email as the report is?
There was a known issue with this where the smart list, which looks at LEADS, and the email report, which looks first at emails, then leads.
If records are removed/merged, the data may shift from each type of report.
Maybe Kenny can confirm if there is more detail on this.
I don't believe that this issue ever affected Email Link performance.
Kreena Patel can you please send me an email so I can look into this?