Email defaults

[Jason_Saunders]

In the "Email" area of the "Admin" section, are "From Email" and "From Label" user specific, but "Unsubscribe HTML","Unsubscribe Text","View as Web Page HTML", and "View as Web Page Text" global? I made a change to our "Unsubscribe HTML" and it seems to have changed for all users.

[SanfordWhiteman]

Simply put: yes.

[Jason_Saunders]

Thank you for the confirmation.

[Michelle_Lewis]

Hi Jason Saunders​, yes this is the current setup. From Name and From Email Address are variable by user because different users could require different From Name and/or Email Address depending on who they send for/from on a regular basis. Whereas the Unsubscribe text is less variable due to the fact that it is meant to be the same across an entire instance - mostly likely to help the instance remain in compliance with CAN-SPAM laws.

I ran into this issue a couple of weeks ago. I'd created a template that incorporated the Unsubscribe link and copy in the template so I was going to remove from Admin, however not all users in the instance were using the template, so I couldn't. I just formatted the text in Admin to make it fit the template better.