Re: Email batch program- How to see detailed information on the Dashboard?

Adrian_Cardelle
Level 2

Email batch program- How to see detailed information on the Dashboard?

Hi everyone! I had a question about the performance dashboard on an email batch program. I see the summary where it shows engagement, opens, click to open etc. How can I see DETAILS on these items? For example, when sending an email through a smart campaign, one can always click on "Results" where it will then show "activity type" of "open email", "email delivered", "email bounced", etc.

I would like to know if this same thing is possible or can be achieved when using an email batch program to send emails. So far, the most I can do is hover over the summary and it shows me a small breakdown.

pastedImage_1.png

When I want a detailed breakdown of the actual email addresses like this.

 pastedImage_2.png

4 REPLIES 4
Josh_Pickles
Level 7

Re: Email batch program- How to see detailed information on the Dashboard?

Hi Adrian,

I think what you are after are two reports that you can create local to the Program.

Email Performance Report - Marketo Docs - Product Documentation 

Email Link Performance Report - Marketo Docs - Product Documentation 

Shout out if you have any further queries.

Adrian_Cardelle
Level 2

Re: Email batch program- How to see detailed information on the Dashboard?

Thank you Josh!  This was very helpful! I appreciate you taking the time to provide me with the links to the docs as well

Josh_Pickles
Level 7

Re: Email batch program- How to see detailed information on the Dashboard?

No worries at all Adrian. 

Let me know if you need any help with these reports

Adrian_Cardelle
Level 2

Re: Email batch program- How to see detailed information on the Dashboard?

Thanks Josh! Will do!