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Dynamics365/Marketo

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nishanth27
Level 3

Hello folks,

 

Is Marketo and Dynamics365 bi-directional? Does data flow from dynamics to marketo also? 

 

Thanks in advance!

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uditmathur
Level 9 - Community Advisor

Hi @nishanth27 ,

 

Partially Yes, Dynamics & Marketo integration is Bi-directional but only for leads & contacts. All other fields like accounts, opportunities are synced from Dynamics to Marketo i.e. one way.

 

Hope this helps 😊

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michellechopin
Level 8 - Community Advisor

@nishanth27 If it helps, here's a great flow diagram our consulting agency shared when we were updating our Marketo instance and connecting it to a new MS Dynamics instance: 

michellechopin_1-1732560008959.jpg

I find it really useful in explaining how the sync works and in which direction should anyone have questions, so I hope it's useful for you too 😀

 

 

uditmathur
Level 9 - Community Advisor

Hi @nishanth27 ,

 

Partially Yes, Dynamics & Marketo integration is Bi-directional but only for leads & contacts. All other fields like accounts, opportunities are synced from Dynamics to Marketo i.e. one way.

 

Hope this helps 😊

nishanth27
Level 3

@uditmathur Thanks for clarifying!