Duplicates Created by Marketo form

Shannon_Kelly1
Level 4

Duplicates Created by Marketo form

We have a multi-part form that draws on a .json doc of values as a gateway question, and then goes to the second part of the form that asks for the user's info.

Somehow this form is able to create dupcliates (see image).

Perhaps the cookie is not functioning correctly? If it doesn't recognize me, it's blank, and when I fill out the form it makes a duplicate record.

Any experience with this?

Thanks for any help!

TextbookForm_DuplicatingLeads.png

3 REPLIES 3
SanfordWhiteman
Level 10 - Community Moderator

Re: Duplicates Created by Marketo form

I cannot help you unless you include a link to your form.

Shannon_Kelly1
Level 4

Re: Duplicates Created by Marketo form

Hi Sanford,

Please go to Download DecisionTools Suite Industrial, Textbook Edition - Trial Version - Palisade Corporation

It will ask you for a keyword. Here is the key: 

Shannon_Kelly1
Level 4

Re: Duplicates Created by Marketo form

And thank you for helping!