Hello! I'm trying to create a drip campaign for contacts that have entered a trial, but their trial has ended. I want to use a variable cadence for the emails (see below). The contacts enter our system by signing up for a trial. This populates a "Trial end date" which is either 7 or 14 days later. I want contacts to pull into this campaign if their trial has expired, but because there isn't a trigger event at that end date, I'm not sure how to set up a smart list.
I have been able to set up a "smart list" that pulls in contacts that have an expired date within 1 day. But, the smart campaign does not see "Added to Smart List" as a triggered campaign.
What is the best way to see up a triggered campaign or nurture campaign?
Email Cadence
Email 1
*Wait 1 day
Email 2
*Wait 3 days
Email 3
*Wait 3 days
Email 4
*Wait 4 days
Email 5
your smart list should drive a batch campaign that runs Daily.
I assume you can see a Trial End Date field.
Are you talking about a smart list filed under "database" or are you saying I can create a campaign smart list that constantly triggers?
Yes - I can see "Trial End Date" and have been able to make the correct smart list filed under the "Database" Section of Marketo. How do I drive these contacts into a campaign that runs daily?