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Re: Double opt-in Process for Germany & Best Practices

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Anonymous
Not applicable

Hi,

Does anyone know anything about B2B double opt in processes and Best practices for Germany?

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Dan_Stevens_
Level 10 - Champion Alumni

Come May 25, 2018, explicit consent will be required for all European countries as a result of the GDPR.  More specifically, consent will be required for any person in the EU (irrespective of citizenship/residency)  - even if they live/work in the US.

Today, we have a global "process opt-in requests" program set up that not only timestamps the opt-in request, but also associates the program that was responsible for it.  And since we're a global company, we have an extended process for Germany, where double-opt-in is required (note the additional fields we use for future auditing purposes).

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And for Germany:

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22 REPLIES 22
Josh_Hill13
Level 10 - Champion Alumni

Consult your legal team.

But generally it is Double Opt In and you can find resources here or on marketingrockstarguides.com to learn how to set that up in Marketo.

Robb_Barrett
Level 10

Here's a graphic I put together a while ago.

Here are some links I've found to German law but, not being a German expert, I'm not positive if this is the best source:

Act Against Unfair Competition (Gesetz gegen den unlauteren Wettbewerb, UWG)

Bundesgesetzblatt (Federal Data Protection Act)

https://www.loc.gov/law/help/online-privacy-law/germany.php (Telemedia Act)

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Robb Barrett