Domain is set up but not showing up as a Branded Domain

Suzy_Veilleux
Level 1

Domain is set up but not showing up as a Branded Domain

I have verified that a domain is set up appropriately but it is not yet showing up as a branded domain that we can use in an invitation that we're getting ready to send out.    I'm thinking I'm missing a step that would add that to the list of domains to choose from.   Can someone point me in the right direction on what I need to do to make that domain available within the email set up?

2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: Domain is set up but not showing up as a Branded Domain

Admin > Email > Branded domain

you need to add it after the CNAME is setup on your DNS.


If it still doesn't work, ask Support. Recently had a misconfiguration on that due to HTTPS issue.

Suzy_Veilleux
Level 1

Re: Domain is set up but not showing up as a Branded Domain

I knew it was something easy!  Thanks for pointing me in the right correction!!