Re: Does using contact accounts instead of person accounts impact the Salesforce Synch in any way?

Anonymous
Not applicable

Does using contact accounts instead of person accounts impact the Salesforce Synch in any way?

We use contact accounts instead of person accounts for storing leads information. Does this impact the Salesforce Synch in any way? I'm setting up a PPC ad that includes a Marketo form and I'm having a hard time confirming that when a new lead fills out the form, their information will be synched to Salesforce. 

Thank you!
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Michelle_Tizian
Level 10

Re: Does using contact accounts instead of person accounts impact the Salesforce Synch in any way?

As far as I know, if you create a program/campaign for your PPC ad, if it's synced to an SFDC campaign, it will sync over as a lead, especially if the lead came from Marketo.  You'd then have to convert the lead into a contact. 

So if you haven't created the SFDC campaign that mirrors the marketo PPC campaign, just sync the marketo ppc program/campaign to a new SFDC campaign and it will sync everything such as the statuses, and the leads also. 
Anonymous
Not applicable

Re: Does using contact accounts instead of person accounts impact the Salesforce Synch in any way?

Using person accounts creates some specific edge case issues you'll need to consider.  Using contact accounts is standard and should not itself cause any issues provided your integration is set up correctly.