Re: Does Marketo prevent hard bounces from being included in campaigns?

Anonymous
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Does Marketo prevent hard bounces from being included in campaigns?

I've had many bounces and it seems like Marketo continues to send emails to contacts that have hard bounced.
2 REPLIES 2
Anonymous
Not applicable

Re: Does Marketo prevent hard bounces from being included in campaigns?

Once any Marketo email sent hard bounces Marketo get a notification back and it automatically updates the field "email invalid" to "True" Program members with is value are always blocked from all future "non-opperational" campaigns.
Anonymous
Not applicable

Re: Does Marketo prevent hard bounces from being included in campaigns?

It should also block if they are in a flow of 10 emails and the first one bounces. However soft bounces can have a temporary block.