Does Adobe Connect automatically change lead status to Attended?

[Anonymous]

Hi friends, 

Does Adobe Connect automatically change lead progression status to "attended," assuming event was properly tied to the adobe meeting, and assuming that lead attended the webinar? 

I can't seem to figure out how to trigger a status progression otherwise. 


Thanks for the feedback!
Cary

[Anonymous · Accepted solution]

Yes once the event has concluded, Adobe will pass back attendance information and the progression statuses will be updated to either "attended" or "no show."  You can have a campaign that is listening for these changes using "Progression status is Changed" filter.

[Anonymous]

Excellent, thanks Cheryl!

[Anonymous]

Cary and Cheryl, do you know how long it takes for Adobe to push the attendance infromation back to Marketo, once the event has ended?

[Anonymous]

It should only take a few hours, but could take up to 24.  Are you seeing somsething different happen?

[Anonymous]

No, I just re-read the documentation and saw that it could take 2 hour - 2 days.  I thought it might be immediate.  I will check in a few hours and make sure it updated properly.  Thanks!

[Anonymous]

Hi Cheryl,

I see that the progression updated, however two members (me, as test members) were marked as No Show, even though I "attended" the webinar. Do you know why this is?

[Anonymous]

Did you log into it as a presenter?  Or did you use the unique URL that was sent to you when you registered?

[Anonymous]

I used the URL that was sent to me when I registered.

[Anonymous]

Can you check to see if Adobe sees you as Attended?