Do Not Email

Anonymous
Not applicable

Do Not Email

I have a list to import and the contacts need to be marked as Emailable False.  How do I go about doing this?  Can it be coded when creating the campaign or does it have to be a smart list after the list is imported?

7 REPLIES 7
Devraj_Grewal
Level 10

Re: Do Not Email

Chrstine,

Do you mean "marketing suspended"? What you can do is run a flow to change data value and then mark "marketing suspended: true". Remember that marketing suspended leads can still receive operational emails.

Anonymous
Not applicable

Re: Do Not Email

I will do this!  I was told 'Emailable' but there could be confusion as far as the field needed.  Thank you so much!

Dory_Viscoglio
Level 10

Re: Do Not Email

Like Devraj said, there are a couple of fields that Marketo uses to know if someone can be emailed:

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If any of these fields (except the do not call ones) are marked, then they will not be able to be sent emails. If the email is operational, it will still send to people marked as marketing suspended and unsubscribed.

Julie_Colwell1
Level 5

Re: Do Not Email

Hi Christine,

One question, why do you want to import new names that you can't email? They count towards your database limit, so I'm just curious as why you want to add them unless you plan to email them later, in that case - that makes sense

Chris_Shaffer
Level 2

Re: Do Not Email

I just had this conversation today and it's something that apparently is done all the time even though it's easier to just "not upload" them

Julie_Colwell1
Level 5

Re: Do Not Email

We have a smaller database size limit so for us, every marketable lead counts as it can add up real quick. I would rather build a trigger campaign that pulls them out of Marketo if they are accidentally uploaded!

Chris_Shaffer
Level 2

Re: Do Not Email

I agree completely!