Discrepancies between lead perf report and "all leads" system smart list

Grégoire_Miche2
Level 10

Discrepancies between lead perf report and "all leads" system smart list

Hi All,

While competing the first time SFDC sync on a new instance, we observe some significant discrepancies between the all leads system smart list, that counts 72800leads, and the lead performance report (lead created on all time, no smart list), that counts 67500 leads. Weird isn't it?

And yes, I have checked twice that nothing is filtering out leads from the report

Has any one observed that the analytics can take time to read all the data?

-Greg

2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: Discrepancies between lead perf report and "all leads" system smart list

Greg, I have recently heard from Support that soft deletes are still being counted in some situations for up to 30 days.

Grégoire_Miche2
Level 10

Re: Discrepancies between lead perf report and "all leads" system smart list

Hi Josh,

Thx !

After a few hours, all is now in order, so I suppose this was just due to the reports adjusting with some delays to the sync in progress

-Greg