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Difference between Source and Reason constraints

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Cam_Conrad6
Level 2

Difference between Source and Reason constraints

Hey Everyone,

I'm wondering what the difference is between the Source and Reason constraints on the Data Value Change trigger?

Specifically, I'm trying to prevent a lead merge from triggering some of our Scoring Campaigns. I have the Data Value Trigger set up and I'm going to add one of the constraint with the logic Source/Reason does not contain "Merge". Anyone know which is the right choice?

Thanks a lot,

Cam

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Anonymous
Not applicable

Re: Difference between Source and Reason constraints

Source refers to where the ,ead cme from, such as event, web etc...  I would say that merge is more of a reason.  That will keep you source analytics clean as well

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Anonymous
Not applicable

Re: Difference between Source and Reason constraints

Source refers to where the ,ead cme from, such as event, web etc...  I would say that merge is more of a reason.  That will keep you source analytics clean as well

Cam_Conrad6
Level 2

Re: Difference between Source and Reason constraints

Perfect - thank you Jamie!