Difference between Source and Reason constraints

[Cam_Conrad6]

Hey Everyone,

I'm wondering what the difference is between the Source and Reason constraints on the Data Value Change trigger?

Specifically, I'm trying to prevent a lead merge from triggering some of our Scoring Campaigns. I have the Data Value Trigger set up and I'm going to add one of the constraint with the logic Source/Reason does not contain "Merge". Anyone know which is the right choice?

Thanks a lot,

Cam

[Anonymous · Accepted solution]

Source refers to where the ,ead cme from, such as event, web etc...  I would say that merge is more of a reason.  That will keep you source analytics clean as well

[Cam_Conrad6]

Perfect - thank you Jamie!