Definition of "Sales Email is Received" Trigger

[Anonymous]

I haven't been able to find a description of this trigger.  Can anybody fill me in?  Is a sales email any email that is not operational?

[Anonymous]

Hey Peter, 

My understanding is that a Sales Email is an email that is sent via Sales Insight using templates or an email sent through Outlook and tracked using the plug-in.

[Anonymous]

Jeff is correct. Any email sent with MSI is considdered a sales email. Please not MSI respects the rules. So if operational email it would send even though someone is unsubscribed. And if not it wouldn't send.

[Anonymous]

I'm more interested in the definition of "received." I've sent some emails through Sales Insights and have a trigger based on "Sales Email is Received." Nothing is happening after the emails arrive in the inbox.

[Anonymous]

Hi Ryan, I think Sales Email received should be the same as Email Delivered (e.g. no bounce).