I've created a Program with several steps and a date token at program level. Can anyone tell me if/why this may not work?
E.g.
Program Level Token called "my.Event Date" value = 1 November.
Flow =
1. Send Email 1
2. Wait until 14 days before {{my.Event Date}}
3. Send Email 2
4. Wait until 7 days before {{my.Event Date}}
5. Send Email 3
With the intention being that Email 2 would send on 18th October and Email 3 on 25th October.
Any ideas and input appreciated.
Thanks,
Greg
I believe I have never used this, but it should be working:
Documentation states that this only works in trigger campaigns though. (https://docs.marketo.com/display/public/DOCS/Use+a+Date+Token+in+a+Wait+Flow+Step)
Hi Michael,
Thank you for your reply. I've used precisely this and had it succeed several times but fail catastrophically too. I just can't understand what might cause it to work in some cases and not others (all trigger campaigns).
Best,
Greg