Data Value Change Flow with No Results!

[Anonymous]

Hi guys,

I'm trying to do some Lead Source data clean up on leads and when I create a Smart Campaign with a Change Data Value flow step, I get all the leads that I need qualifiying for the smart list.

But after I run the campaign, the Results tab are mysteriously empty and none of the data is actually changing.

What could be the problem??


Thanks!

[Anonymous · Accepted solution]

Hi Grant. Check if the Lead Source field is blocked for updates.

[Anonymous]

I should have said that I already checked the "Blocked for Updates" settings on the field, and nothing was checked - ie it's not blocked there.

[Anonymous]

Understood. Your "results" comment should have clued me in on that.

Is campaign in progress in the Campaign Queue under marketing activities?

[Anonymous]

The campaigns complete and none are in queue. They just don't actually do anything 😞

[Anonymous]

Just circling back with you. Did you resolve this?

[Anonymous]

Thanks for following up. Apparently in that same section (field management) there was a an additional field that was blocking updates. It was source (not lead source, which I changed). I unselected block field from updates, and reran the campaign and it worked! Good to know in the future. 

[Anonymous]

Oh! Makes sense.. Glad you resolved it.