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Data quality scoring of Phone Numbers - specifically international

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SuzyV
Level 1

Data quality scoring of Phone Numbers - specifically international

we have run into some issues with our Data Quality scoring that looks at specifically formatted phone numbers and determines if the criteria is met.    Currently we're unable to require country codes on our Marketo forms (we don't think there's a way to do that) so if people submit their phone numbers without country code, they are failing the DQ scoring.


Is this something anyone else is dealing with and if so, do you have thoughts on how best to tackle/address?

 

TIA

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SanfordWhiteman
Level 10 - Community Moderator

Re: Data quality scoring of Phone Numbers - specifically international

You can require country codes on the form side, just use a String field w/a pattern mask. 

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SanfordWhiteman
Level 10 - Community Moderator

Re: Data quality scoring of Phone Numbers - specifically international

You can require country codes on the form side, just use a String field w/a pattern mask. 

View solution in original post

Jay_Jiang
Level 10

Re: Data quality scoring of Phone Numbers - specifically international

alternatively, call a webhook to an external service that standardises phone numbers and score afterwards