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Data quality scoring of Phone Numbers - specifically international

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SuzyV
Level 1

we have run into some issues with our Data Quality scoring that looks at specifically formatted phone numbers and determines if the criteria is met.    Currently we're unable to require country codes on our Marketo forms (we don't think there's a way to do that) so if people submit their phone numbers without country code, they are failing the DQ scoring.


Is this something anyone else is dealing with and if so, do you have thoughts on how best to tackle/address?

 

TIA

1 ACCEPTED SOLUTION
SanfordWhiteman
Level 10 - Community Moderator

You can require country codes on the form side, just use a String field w/a pattern mask. 

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2 REPLIES 2
Jay_Jiang
Level 10

alternatively, call a webhook to an external service that standardises phone numbers and score afterwards

SanfordWhiteman
Level 10 - Community Moderator

You can require country codes on the form side, just use a String field w/a pattern mask.