In our last release, we have launched one of the most asked features, support for custom attributes in Dynamic Chat! One of our customers who already started leveraging this feature, using to capture feedback from their customers through Chat and save it Marketo's custom attribute.
We are interested to know what all interesting use cases you can unlock with custom attributes in Chatbot that capture responses directly into your Marketo subscription!! Looking forward to hear from you!
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Haven't heard about Dynamic Chat?
Here is a quick read for you - https://nation.marketo.com/t5/product-blogs/introducing-dynamic-chat-for-adobe-marketo-engage/ba-p/3...
Already using Dynamic Chat?
Here is a quick tutorial on how you can pick your custom attributes and sync them into Dynamic Chat - https://experienceleague.adobe.com/docs/marketo-learn/tutorials/dynamic-chat/setup.html?lang=en
Interested to get Dynamic Chat for your business?
Dynamic Chat is included in Select, Prime, and Ultimate Marketo Engage packages at no additional cost. If you are interested in early access, please contact your CSM
Other useful links:
- Dynamic Chat overview (pdf)
- Product Documentation (docs)
- Product Tutorial (videos)
- Introducing Dynamic Chat (blog)
- Product tour video (video)
- Summit 2022 Session (video)
- Top use cases of Dynamic Chat (blog)
- Partner Lighthouse Program (blog)
- Customer Lighthouse Program (blog)
- Opportunity for partners (blog)
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