CRM User with name; not found

ShaeM
Level 1

CRM User with name; not found

I have encountered an error that where the Lead is unable to sync to our CRM (Salesforce) because the user cannot be found.  

 

exceptionMessage: CRM user with name ' {Sales User Name' not found

fault: Sync Lead to SFDC caught exception

Source: Marketo Flow Action

 

Has anyone received this error and resolved it?

2 REPLIES 2
SanfordWhiteman
Level 10 - Community Moderator

Re: CRM User with name; not found

Please show a screenshot of the Sync Lead to SFDC step.

Chandan1
Level 2

Re: CRM User with name; not found

I am facing same issue..

Here is the screenshot:

Chandan1_0-1665490621317.png

 

Thanks in advance! 

 

Chandan Singh