so i created a landing page template by cloning a template marketo had created for us when we first became a customer. the design needed to be updates as our corp identity and website had changed. it seemed to work and created a bunch of landing pages using it just fine.
then a couple months later was broken- the mktcontent section height was no longer editable when in use. i asked support for help. 2 reps were not able to help so they escalated to engineering.
the response i then got back was "sorry we do not review or correct customers' custom code" then they said I should just "go back to the template marketo had created for us and to move forward" So the "help" i got was to use a template that is not appropriate and very outdated - no helpful in any way. Basically, "be happy with what we give you" whether it is what we need or want.
so i asked how a non coder like me (i am sure there are thousands of us) could create a landing page template when the editor for templates is straight coding only? (unlike when creating program assets)
i said i had cut the marketo code into Dreamweaver and then just touched the elements that were design elements and then cut and paste back into Marketo. This was only way i could see what i was going. But, I was told that marketo did not support outside apps like Dreamweaver and it wouldn't work and they wouldn't help me fix any errors.
So, my non-coder colleagues how the heck do you create templates? At this pooint i will have to use the blank template for landing page assets and build out design EACH time.
Suggestions that do not include paying Marketo lots of money each time i need a new templatd? i may be a small customer but a good size percentage of my budget is already given to them
just this morning i was wishing i could change vendors- but of course they have me hostage as my sales people rely on the sales insigfht info they have and the historical data would be lost.