Counter Program Not working

[reneshraj]

I have created a program and successfully imported a member. While testing with fbcounter API its showing zero count. please help me (I am also face this error in another program, member count is more than 2800)

See attachments

[SanfordWhiteman]

Like Jo says, we need to see the FlowBoost Webhook definition, and also need to ensure you're updating the exact same counter that you're checking in that Postman call.

[Jo_Pitts1]

Where is your code to increment the FB Counter?

Are you calling FB in 'pro' mode?

[reneshraj]

This is my landing page code

<script src="https://api.teknkl.com/fbcounter_v1/counter/count/rightsincrisis2022?public-api-key=pub:7dg94imnvki356fb7m4sb8g5&amp;cb=counter_function">
</script>

<script>
function counter_function(current){
var counterMax= 5000;

counter_count = current.count;
var CountMax = counterMax;
var CuValue = current.count;
var PerCount =(100 *CuValue) /CountMax;

jQuery('.progress-bar').css({"width": +PerCount+"%"});
</script>

[SanfordWhiteman]

OK, and the webhook side?

[reneshraj]

[SanfordWhiteman]

OK, still need to see the payload with the {{my.token}} value replaced to know it’s hitting the same counter.

Can you show the details of a Call Webhook activity?

[SanfordWhiteman]

(fyi, you don't need to call FlowBoost in pro authoring mode to update counters, unless you're also checking the count in the same call)